i have the most hilarious issue i just picked up and i can say it without compromising details, and it'd still be hilarious i'm not sure where this customer got this command, or who told him it'd update his server...but he ran this command thinking it'd update his server: dd if=/dev/random of=/dev/hda bs=1M (if you value your data and you run linux, don't test it to find out what it does) anyway, he put in the ticket that the server had been updating for a while, and that now he can't connect to it